How to setup Multi-Factor Authentication during first log-in

In This Article:

During your first sign-in, you will be asked to provide your cell-phone number as a method of identity verification. This article will walk you through how this process is completed properly.

 

Steps:

1- Navigate to https://portal.office.com You will be prompted to sign-in with your username and new password.

2- While you are signing in for the first time, you will be prompted for "More Information Required." Click Next

 

3- After you click next, you will be prompted to enter your cell-phone number. you may select either "Text me a code" or "Call me". Click Next.

 

4- You will receive a text message (or a phone call if you choose "Call me"). Please note the code sent in the text message and type it in the appropriate box on the "Keep your account secure" screen (Or follow the voice prompts on the phone call you receive).

 

5- If the code you entered is correct, you will receive a "SMS verified. Your phone was registered successfully" message. Click Next.

 

6- On the last screen, click done after you verify that your information is correct.

 

7- Finally, you will be prompted to "Stay signed in?". If you are signing in from a personal computer, you may check the "Don't show this again" and Click "Yes". However, for public computers, please click "No"

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Details

Article ID: 94311
Created
Thu 12/12/19 9:50 AM
Modified
Mon 4/8/24 12:50 PM

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